Managed Services

A key difference to the on-premises installation of software is that with cloud-based applications, the subscriber, i.e., the user, does not receive any software. mP Xnergy is hosted and operated 100% in the Microsoft Azure Cloud. Secure access to mP Xnergy is provided to the user via the Internet.  Under the scope of Managed Services, the responsibility for maintaining the technical operation of mP Cloud in the Azure Cloud lies with metalogic. The mP Xnergy SaaS user operates the application and assumes responsibility for the forecast results themselves.

Two different contract models are offered:  SaaS (Software-as-a-Service) – here the subscriber operates and uses mP Xnergy itself for forecasts. FaaS (Forecasting-as-a-Service) – here metalogic runs the entire forecasting operation, using data provided by the subscriber, and delivers the forecast results daily.

Combined with significant economic benefits, a key advantage of the cloud managed services is the shortened, i.e., direct access to metalogic’s expertise in case questions or problems arise. As the technical operator of Azure cloud resources as well as the producer of mP Xnergy, metalogic can readily troubleshoot reported incidents and make corrections or improvements as needed.  Managed services also include a 24×7 monitoring of cloud operations, just to be sure!